Privacy Policy

a. Information You Provide

We may collect personal information you voluntarily provide, including:

• • Name
• • Email address
• • Phone number
• • Account login credentials
• • Business information (for service providers)
• • Payment and billing details
• • Project descriptions, photos, and preferences

Please NOTE: We do NOT collect precise home or project addresses from homeowners. For added privacy, we strongly recommend that all homeowners wait until AFTER they have selected a service provider to relate their exact location.

b. Information Collected Automatically

We may automatically collect:

• • IP address
• • Browser type and device information
• • Pages visited and time spent
• • Referring URLs
• • Cookies and tracking technologies

c. Third-Party Information

We may receive information from third-party services such as payment processors, analytics providers, or identity verification services.

We use your information to:

• • Connect homeowners with service providers
• • Deliver and manage leads
• • Process payments and transactions
• • Improve website functionality and user experience
• • Send service-related communications and notifications
• • Provide customer support
• • Prevent fraud and enforce our terms
• • Comply with legal obligations

a. With Service Providers

• • Homeowner project details may be shared with matched contractors
• • Contractor information may be visible to homeowners

b. With Vendors and Partners

We may share information with trusted third parties who assist with:

• • Payment processing
• • Website hosting
• • Analytics and marketing
• • Customer support

c. Legal Requirements

We may disclose information if required by law or to protect rights, property, or safety.

d. Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred.

We use cookies and similar technologies to:

• • Remember user preferences
• • Analyze site traffic
• • Improve functionality

You can adjust your browser settings to refuse cookies; however, some features may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

We retain your information as long as necessary to:

• • Provide services
• • Comply with legal obligations
• • Resolve disputes
• • Enforce agreements

Depending on your location, you may have rights to:

• • Access your personal information
• • Correct inaccurate data
• • Request deletion of your data
• • Opt out of marketing communications

To exercise your rights, contact us at: contact@VillageHomePros.com

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

VillageHomePros does not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.

California residents may have additional rights, including:

• • Right to know what personal data is collected
• • Right to request deletion
• • Right to opt out of sale or sharing of personal data

We do not sell personal information in the traditional sense but may share data as described above for business purposes.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy, please contact us:

Email: contact@VillageHomePros.com

As a Florida-based service platform, we strive to comply with all applicable state and federal privacy laws. Users in Florida may contact us for any privacy-related concerns or requests.