How Our Lead System Works
Our "Limited Shared Lead" System is designed to give Premium Members the fastest opportunity to purchase new homeowner leads while keeping the process fair and transparent for all providers.
Homeowner Submits a Job Request
When a homeowner submits a request, VillageHomePros automatically matches the job with the appropriate service category, such as:
- ●Plumber
- ●Electrician
- ●Painter
- ●Roofer
- ●Handyman
- ●HVAC
- ●Lawn Care
- ●and more than 50 other matching Home Service/Trade Specialties
Only providers registered for that specific service category receive the lead.
Premium Members Receive Immediate Notification
Premium Members receive the new lead instantly by:
- ●SMS Text Message
This gives Premium Members the earliest opportunity to purchase available lead slots, with a maximum of 3 competitors per lead. In other words, you will never compete with more than 2 other Providers.
Every New Lead Starts with 3 Open Buy Slots
Each new homeowner request begins with:
All Providers purchase leads on a first-come, first-served basis.
All Providers are limited to ONE "Buy Slot" per lead.
Open Buy Slots: 3 of 3 Available
After one purchase → 2 Remaining
After two purchases → 1 Remaining
While Homeowner Considers Offers:
When all 3 Lead slots have been purchased, the lead is automatically Closed and No additional providers may purchase it. Homeowners are encouraged to keep Service Providers updated on the status of each lead via status updates available on both Homeowner and Provider Dashboards.
Standard Members
Standard Members
If any buy slots remain unsold after 4 hours, the lead is automatically released to Standard Members and made fully visable/accessible in our "All Active Project Leads" listing pages.
Standard Members may then purchase any remaining available slots until all three have been sold.
Open Marketplace
If fewer than three providers have purchased the lead after the initial 4-hour "Premium" priority period, any remaining buy slots become available to ALL matching VillageHomePros providers on a first-come, first-served basis, remaining in the system for 14 days or until the Homeowner decides to Accept less than 3 Quotes.
Please Note: Homeowners are NOT required to accept any Quote offers.
Why We Limit Each Lead to Three Providers
We intentionally limit every homeowner request to a maximum of three providers to:
- ●Strictly Limit Contractor Competition
- ●Improve response quality
- ●Increase each provider's chance of winning the job
- ●Give homeowners multiple estimates without overwhelming them
Our goal is to create a fair marketplace where homeowners receive quality "Local" choices and providers compete with a limited number of qualified professionals.
Summary
- ✔Leads are matched only to the appropriate service category.
- ✔Premium Members receive instant SMS and email notifications.
- ✔Standard Members receive email notifications after a 4-hour delay.
- ✔Every lead starts with 3 available purchase slots.
- ✔Leads are sold on a first-come, first-served basis.
- ✔Once all three slots are sold, the lead is closed.
The Bottom Line:
VillageHomePros sells the “opportunity”…not the job.
We can help you in many ways, but the final decision rests with the
Homeowner. Your Professionalism, Honesty and Communication Skills.
